Reference

Terms & Conditions For bata123 Access

Our Terms & Conditions set the rules for opening, using and maintaining your bata123 account, including wallet checks through DANA, OVO, GoPay and QRIS.

Account eligibilityWallet verificationMobile browser accessPolicy requests
bata123 Terms & Conditions For bata123 Access
POLICY HELP

Get Terms Help Near Your Account Path

A clear contact route matters when a Terms & Conditions question affects your account.

Account access When phone verification or sign-in prevents you from reaching the account area, contact support…
Wallet status For a DANA, OVO, GoPay or QRIS status question, share the payment reference and…
Policy request To ask about a clause, request a correction or raise a concern about access…
ACCOUNT SAFEGUARDS

Know How Policy Data Is Handled

Our Terms & Conditions work alongside practical account controls. We use the details needed to operate your account, check phone verification, match wallet records and respond to policy…

Data use

We handle account details, phone verification records and transaction references to apply the Terms & Conditions.

Cookie choices

Cookies may help retain your sign-in state and remember the path you used to reach policy pages.

Account security

Keep your phone access, sign-in details and wallet information private.

Record retention

We retain account and transaction records for the period needed to apply the Terms & Conditions, resolve support requests and…

Change requests

If your name, phone details or wallet information needs correction, use the account support route before making another transaction.

Who responds

Our account support team handles questions about these Terms & Conditions, access checks, cookie choices and record requests.

Terms & Conditions Questions Before Opening

The questions below cover the policy points you are most likely to check before opening a bata123 account. Each answer relates to account access, personal data, wallet records or a request under the Terms & Conditions, so you can decide what information to prepare before continuing.

They cover account creation, phone verification, sign-in, wallet records, policy requests, cookies, data handling and access requirements. They also explain when we may ask for additional checks or pause an account action. Eligibility depends on local law and applies where local law permits.

Yes, phone verification can be required before account access. Use a phone number you control and keep its details current. If the verification step does not match your account information, support may need to check the record before explaining the next permitted action.

DANA and QRIS are listed payment routes for the Indonesia account flow, alongside OVO, GoPay, bank transfer and virtual account. Your payment details must align with the account record. We may request a status check when a wallet reference or account detail does not match.

The same Terms & Conditions apply when you sign in through a mobile browser or desktop browser. A mobile device may display the account path differently, but phone verification, data handling, wallet checks and local eligibility still apply before you reach the lobby.

Yes. Send the requested correction through the account support path and identify the account field involved, such as your phone or wallet detail. We may ask for verification before changing the record, so the correction remains connected to the right account.

Cookies can retain sign-in state and help the policy page load along the path you used. Your browser controls optional storage, while required cookies may be needed for account access. Disabling them can change how the account and Terms & Conditions pages function.

Use the support route available from your account area and quote the clause or describe the account step involved. Add a payment reference when the question concerns DANA, OVO, GoPay, QRIS, bank transfer or virtual account status, so we can identify the record.